General:
1. Are you manufacturer or trader?
We are manufacturer in China and provide one-stop packaging service. Welcome to visit our factory!
2. What is your packaging range?
Plastic bags, paper bags, biodegradable bags, roll film, paper boxes and stickers (mylar bag, vacuum bag, spout pouch, coffee bag, clothing bag, cigar tobacco pouch, food bag, cosmetic bag, fishing baits bag, drink pouch, tea bag, pet food bag ,etc).
3. Can you provide customize service?
Yes, we can customize the product shape, size, quantity and printing.
4. What's your MOQ?
A. Paper Box: 500pcs
B. Customized bags: digital printing:100pcs; gravure printing: 1000pcs
More quantity, more cost-effective
5. Do you have the xxx certificate?
Yes, we have management certificate, quality inspection certificate, material test, biodegradable certificate and BPA free certificate.
6. What type of packaging is best for my product?
If you are not sure what kind of packaging your product needs, then you can consult us. We have a professional technical team to advise you.
7. What information should I provide if I want to get an quotation?
Size, material, printing details, quantity, shipping destination etc. You can also just tell us your requirement, we will recommand product to you.
8. When can I get the price?
If your information is enough, we will quote for you in 1 hour on working time.
9. May i have some samples to check?
Dear, we can offer all kinds of samples, different materials ,sizes, thickness, bags' type, printing effect . I trust our samples will be satified with your demand.
10. Could you provide free design for my packaging bag?
Yes, we provide free design service, the structural design and easy graphic design.
11. What kind of document format will you accept for printing?
AI, CDR, PDF, PSD, EPS, high resolution JPG or PNG.
12. Will my work be checked before production?
Yes, we strictly control the material, production, printing, shipping, etc. of all products to ensure everything is correct.
13. What kind of payment do you accept?
PayPal, West Union, MoneyGram, T/T, L/C, Credit Card, Cash, etc.
14. Do you offer promotions and discounts?
Of course, every September is the lowest price of the year.
Shipping:
1. How much is shipping?
Shipping is calculated in real-time based on your product size, quantity, and shippng address.
2. What's your lead time?
Free samples: 1-3 working days; stock bags: 3-5 working days; custom bags: 7-15 working days.
3. How are items shipped?
Air/Express/Sea, or as your request (DHL, USPS, UPS, FedEx, DPEX, etc.). Ex-work or FOB, if you have own forwarder in China.
4. How long ship to my country?
A: By express+door to door service, about 3-5 days
B: by sea ,about 35-40 days
C: by air+DDP, about 7-9 days
D: by train to Europe, around 55-60 days
5. Do you offer blind drop shipping?
Yes, we usually put shipping marks on the carton, if you want to ship blindly, please let us know when ordering.
6. Can I ship my order to multiple locations?
Yes, we can ship products to different locations according to your requirements.
7. Do you ship internationally?
Yes, our products can provide international shipping services.
8. How can I track my order?
Once your order has shipped, we will send you an invoice number, which you can use to view tracking information.