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 Q1. Can I have a sample order for led strip?
Yes,2 meter sample is welcome. Mixed color are acceptable.
Q2. What about the lead time?
Sample needs 1-3 days, mass production time needs about 3-7 days, it depends on your Qty.
Q3. Do you have any MOQ limit for led light order?
We can accept for small order qty.
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship it by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea DDP shipping
Q5. How to proceed an order for led strip?
Just inform us your requirements, we will quote according to your requirements or our suggestions. Then, you confirm the samples and place deposit for formal order. Lastly we arrange the production.
Q6. Is it OK to laser engrave or print my logo on Product?
Yes. But MOQ request for 10000meter.
Q7: Do you offer guarantee for the products?
Yes, we offer 2 years warranty to our products.
Q8: How to deal with the faulty?
The defective rate is really very lower under our strict quality control system. If any happened, we will replace it with you on next new order or negociate a solution.