Q: How can we get samples to test quality before placing larger order?
Ans: We are glad to inform you that Our Sample department can dispatch sample/samples to check the quality of customer DHL/FedEx/UPS/TNT account.
Q: What is the normal lead time?
Ans: For stock items, we will send goods to you within 10-15 days after receiving your payment. For customized products, the delivery time is 45-60 days after receiving your payment. That is dependent on the total quantity required.
Q: What are your shipping terms?
Ans: We can arrange shipment by sea or by air according to your requirement. We will help you to choose the best efficient shipping way according to your detailed requirements.
Q: How do you control the quality?
Ans: We do quality testing before starting the bulk production. Also, there is a strict quality control system in place to ensure good quality to the client. Also, we always request our customers to inspect the goods before shipping.
Q: How to proceed with the order if I have a logo to print?
Ans: First, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If the sample is ok, finally we will go to mass production.