1) Q: Are you a factory or a trading company? A: We are a 100% professional manufacturer of entertainment products. We have an excellent team consisting of 20 professionals and over 100 technical workers.
2) Q: When can I receive the inquiry form?
A: Normally, a quotation will be sent to you within one working day after all the details of the product are clear. If there is an emergency, we can provide you with a quotation within 3 hours based on all the detailed information you have provided.
3)Q: Can I receive the samples before mass production?
A: Of course! The normal production schedule is that we will produce pre production samples for your quality evaluation. Express delivery usually takes about 3-5 days. After we receive your confirmation of the sample, we will begin large-scale production.
4) Q: How to place an order?
A: Inquiry pricing settlement electronic confirmation payment deposit start mass production payment final payment delivery.
5) Q: What payment methods do you accept?
A: PayPal, Western Union remittance, and bank transfer.
B: Doing business with us in our Alibaba store provides us with more flexible payment methods such as VISA, Mastercard, electronic check, T/T, and letter of credit.
C: 70% deposit before production of the order, and 30% balance before shipment plus shipping fee need to be paid.
6) Q: How long is the delivery time?
A: In stock within 5 days, customized products take 12-15 days. Urgent orders are available.