A:Our warranty period is one year generally.
Q:What is your payment term?
A:You can transfer the payment via T/T. We will provide you the bank detail. Generally, 30% prepaid and the rest 70% should be paid before shipping.
Q:Do you provide after-sale service?
A:Yes, we have a professional after-sales service team which can solve your problems in time.we provide the life-long technical support service from pre-sale to after-sale for every set of our Equipment.
Q:Can I have the details information about your Equipment and your company, such as specifications, pictures, videos, price lists and catalogue?
A: Yes, surely, we would like to send all of details information about our machines to you by email, or on WhatsApp/WeChat/Skype
at our earliest time.
Q:Can I visit your factory?
A:Yes. Welcome to your visiting any time you are convenient!
Q: Are you trading company or manufacturer?
A: We are factory. We are trading and manufacturer combination.
Q: How long is your delivery time?
A: Generally it is 7-10 days if the goods are in stock. or it is 20-30 days if the goods are not in stock, it is according to
quantity.
Q: What is your payment method?
A: 30% of total price should be paid by T/T as down payment; 70% balance payment should be paid by T/T before delivery. We also support L/C, D/P, Western Union.
Q: Do you have CE certificate for your concrete batching plant / cement silo?
A: Yes, we have. Both are our patent products, certificated by CE