Q1:When can I get the quotation?
A: Our sales usually quote you within 3 hours after we get your inquiry.
Q2:Can I make my customize logo and packaging or private label?
A: Yes, please contact us for specific details if you need a logo or custom packaging.
Q3: Can you do design for my ideas or drawing?
A: Yes, we have experienced designers and our own molding factory. According to your requirements, we can design or open mold which has a competitive price.
Q4: Do you accept small orders?
A: Yes, we accept small orders or trial orders to test market demand.
Q5:May I get your samples to check the quality first?
A: Yes, we'd like to offer a free sample but need you to pay for shipping.
Q6: What's the shipping way?
A: Regarding the samples order, we can send them by FedEx, DHL, TNT express and the large quantity goods are shipped by ocean shipping according to the client's demands.
Q7: How long can you ship the goods? Do you have stock for this item?
A: For products that are in stock, we can deliver to you in 5-10 days. Regular lead time for mass production is 20-45 days depending on order quantity.
The stock qty is always floating. Please feel free to contact us to get more update info.
Q8: How about the after-sales service?
A: We do 100% inspection during production and before packaging. If there is any problem with functional and quality, we'd like to provide a replacement in the next order.
Q9: What methods of payment do you accept for the full-order?
A: Various payment methods are available, including via PayPal, Visa,MasterCard, Western Union and T/T.