Китайский производитель Северная Европа мягкий простой кожаный напольный диван из искусственной кожи с мягкой обивкой для

Q1: Do you know why may customer like to do business with us?

A:Not only because our price is very nice or our quality will meet customer requirements, but the most reason is because with us your money in safe, your business in safe

Q2: What is the Quality & Delivery time guarantee

A:We are the only supplier whom can offer you [refund money] in case of any bad quality or late delivery.

If it is a delayed by a week, we will refund 1% of order to our customer

Q3: Are you a factory/manufacturer:

A: We are factory in Foshan. We would like to pick you up from Guangzou airport to visit our factory. 

Q4: Do you have After-sales service?

A:We provide 24 hourse online service, you would find us at TM, email, whatsapp or wechat. 

Q5: Do you need to pay for the After-sales service?

A:If because of our quality, we offer our clients  fee replacement of goods in one year.

Q6: What is the Delivery time?

A:For 100 sets Custom made hotel furniture, 30~45 days after the drawing confirmed. 

Q7:What is the MOQ?

A:Custom hotel bedroom furniture should be 20 serts, other products is over 10 sets. Thanks.

Q8: Is it ok to make customer's own design?

A:Yes, warm welcome Custom design. We are the experts

Q9: When can you finish the quote?

A: It will take about 1-3 working days. Thanks.

Q10: Can you do FOB or CNF?

A: Yes, we can based on the trade terms: EXW, FOB, CNF, CIF. Thanks.

Q11: Can you send me your catalogue and price list?

A: We could send you the E-catalogue but we do not have regular price list.Cause we are a custom made factory, the prices will be quoted based on client's requirements,like: size, color, quantity, material etc. Thanks.

Q12: Can I have the order samples? How many days for sample production? And how much for the samples?

Yes, we suggest to see the sample before mass production.

It will take 7-15 days for the samples production. It depends on what sample you need.

The sample cost will be 3 times of unit price, the over paid (2 times) of the selected items will be refunded when bulk order was placed. Thanks.

Q13: Will you send the shop drawing for approval? And how long can you finish the drawings?

A: Yes we will send you the shop drawing for approval after received the deposit.

It will take about 3-7 days for issuing the detail drawings. Thanks.

Q14: Can you do upholstered furniture based on BS 5852 or CA 117 standard fire retardant?

A: Yes we can do those treatments as per client's requirements. Thanks.

Q15: How many years can the furnitures be used for?

A: Hello dear, at least 8-10 years. Thanks.

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