FAQ:
Q: How long can the sigarten fire pit table burn for one gas bottle?
A: The gas consumption for average use is approximately 0.6kg/hour. This means that a 20lb gas bottle burns for approximately 8
hours. This is an average. Of course it all depends on the height of the flames. This means that it is in practice possible to
burn the fires for 10 hours with a 20lb gas bottle if you turn the switch to a lower volume output.
Q: Are the sigarten outdoor fire pit tables safe?A: In sigarten all the fire pit tables are CE-approved and certified by CSA. Itis sigarten’s mission to supply safe and high-quality products.
Q: Why does sigarten take Germany and the United Kingdom as major markets?
A: According to our analysis based on data and statics, we conclude that both Germany and the United Kingdom are comparatively
speaking more mature and more stringent in many industries. With these two countries as “pilot countries”, we can serve customers
from other European countries much more efficiently and more effectively.
Q: How does sigarten make customers satisfied?
A: We sigarten see two groups as our customers: people who buy and people who use. How can we make them both happy? Creative
products and considerate service will do! Each year, we generate 8-10 new designs to facilitate our retail/chain store customers
enrich their collections on the floor or in their internet shops. We provide full package of branding and marketing materials to
enable our customers promote new products and serve their customers better. While as far as end-users, each single piece of
sigarten is born to meet their expectations: not only design wise but also quality, detail and craftsmanship wise.
Q:How can I become your exclusive agent?
We sincerely welcome you to become our exclusive agent. Currently we have distributors in United Kingdom, Netherland, Mexico etc.
Please contact our sales people for Recruitment Brochure.
Q: How can sigarten help the exclusive agent for marketing ?
sigarten is offering the considerate service to our exclusive agent. Including the followings but not limited.
1. Design concept of sigarten products, color options and display combinations.
2. Originally-designed accessories: maintenance manual, hangtag with designer's signature and assembly instruction etc.
3. We have a warehouse in Germany which enables us to provide one-piece parcel service in Germany as well as to the neighboring
countries.
4. We can facilitate you to set up your on-line shop or websites including but not limited to proposing website layouts,
suggesting better advertisements and inspiring more professional visualization of the websites.
5. Marketing events and promotions locally to support our distributors and agents.