Q1: Are you factory or trading company?
A1: We are professional factory , and also we do trading, we can customize according to your requirements and provide
OEM&ODM.
Q2: What is your MOQ?
A2: We can accept mixed order and small order. If the type you want we have in stock, we can accept even 1pcs order , no need MOQ.
Q3: How long does it take for my order?
A3: Ordinary it takes about 7-15 days. The exact delivery time should be in accordance with the product type and quantity.
Q4: Can we receive the designing sample first before starting order?
A4: Yes, sure. For designing samples, we will charge only mould cost and delievery cost , and send the designing samples to you before starting order. We will arrange production as soon as you comfirmed samples.
Q5: How would you pack goods?
A6: Usually we use bubble bag to pack goods.
Q6: How would you ship the goods?
A6: Usually for small packages we ship them by air.(DHL/Fedex/EMS/Malca Amit/Brinks).Also we can do according customer’s
requirement.
Q7: What is your payment method?
A7: Telegraphic transfer, Western Union remittance, PayPal, Credit Card and cash.
Q8: What about the after-service?
A8: 24h on-line, we have professional after-service team and will online 24h. Any question, you can contact us.