Q: What is the MOQ?
A: 1000pcs for your own brand designs.
Q: Is the mobile APP can be customized? And Can I integrate it in our own application?
A: Yes, APP can be customized. And we offer the Bluetooth protocol and SDK for you todevelop APP.
Q: Can I get a lower price if I order large quantities?
A: Yes,cheaper prices for bigger orders.
Q: Can I add or delete items from my order if I change my mind?
A: Yes,but you need to tell us asap. If your order has been done in our production line,we areafraid we cannot change it. It is
about 1 week after confirming the order.
Q: Can I get the pre-production sample?
A: Yes,we will send you sample,after you confirm,we will start production.
Q: When you ship my order?
A: Normally 30-45 days after receiving your deposit,but it can be negotiated based on order qtyand production schedule.
Q: How about the quality guarantee period?
A: One year! Any defective product we will make free compensation.
Q: How can you guarantee the production quality?
A: We have 18years experience of QC team. We have strictly quality control system in our production process. From raw material to
finished products,all components will strictly checkedand controlled to ensure high quality of products before package.Third part
inspection is also acceptable.
Q: What certifications you have?
A: We have CE, ROHS, FCC, TELEC, BQB, MSDS, ISO9001: 2015, ISO13485: 2016Medical, BSCI