Q1: Can you offer free samples? A: We will return the sample fee once getting the mass production order.
Q2: What is the delivery time?
A: Fast delivery in 5 days, up to order quantity.
Q3: What are your terms of payment?
A: 30% T/T in advance, balance before loading, or LC at sight.
Q4: Do you provide custom-made Products service?
A: Yes, custom-made is acceptable.
Q5: Can I go to your factory to visit?
A: Of course, welcome to visit our factory anytime.
Q6: What product information do I need to provide?
A: Please kindly tell us what steel grade, specification (thickness, length, width), surface treatment requirement you have, and quantities you need to purchase.
Q7: It's my first time importing steel products, can you help me with it?
A: We will do our best to give the solution and help you with the business.
Q8: If products do not comply with the contract demands, what will you do?
A: We will compensate the customer for all the loss without any hesitation.