Q1. What is your trade term?
A: EXW, FOB, CIF.
Q2. What is your terms of payment?
A: T/T 100% payment in advance. Deposit in advance and balance before delivery is acceptable if you have big order.
Q3. What is your terms of delivery?
A: EXW, FOB, CIF
Q4. How long can you finish mass production?
A: For regular items without logo, it will take 1~3 working days after payment received. The specific production time depends on
the items and order quantity.
Q4. Can you add my logo on the product?
A: Yes, we offer customized service, both OEM and ODM is welcome.
Q6. Can you offer ODM service?
A: Yes, we can produce as your design and technical drawings, or by your samples, please free free to let us know if you have any
idea about design.
Q7. What is your sample policy?
A: OEM design: We can provide (customized) samples as your request , customers only need pay the sample cost and the courier
charge. ODM design: We can provide samples, customers need pay sample cost, shipping cost and tooling charge. The tooling charge can be
refunded when you have big order after sample approval.
Q8. How about your quality control?
A: We 100% check each item before delivery.
Q9: How long is your warranty period?
A: 12 months( excluding man-made damage).