Q: Can the products be customized?A: Yes, our professional technical department will help to develop new products according to customers' requirements. And our packaging designers can help design your packaging.
Q: Can you produce according to samples?
A: Yes, we can produce according to your samples or technical drawings. We can build molds and jigs.
Q: Can I customize my logo and specify colors on my product?
A: Yes, just provide us your logo design with AI in PDF format so that our designers will make a presentation for your reference.
Q: Should I pay for the sample?
A: We can provide free samples to you.
Q: How to pay?
A: Usually, we support various payment methods, such as T/T, Western Union, Alibaba Online Trade Guarantee, Visa, MasterCard, Paypal.
Q: What is the delivery time after payment?
A: It depends on the quantity of the order. Usually it takes 2-10 days for sample orders and 15-30 days for bulk orders.
Q: What is your after-sales service?
A: 24 hours free online technical service.
Q: What are your packaging terms?
A: Generally, we pack the goods in neutral packing and kraft carton. If you have legally registered patents, we can pack the goods in your branded boxes after getting your authorization letter.
Q: Do you test all goods before delivery?
A: Yes, we have 100% testing before delivery.
Q: How do you ship goods?
A: It can be shipped by sea, air, courier or EXW factory according to customer's detailed requirements.
Q: How do you make our business long term and good relationship?
A: We keep good quality and competitive price to make sure our customers benefit; we respect every customer as our friend and we sincerely do business and make friends with them no matter where they come from.