Q: Are you a factory or a trading company?
A: We are a professional manufacturer with our own factory. We can provide a one-stop service and need all kinds of goods, such as
buttons.
Q: Can we visit your factory before order?
A: Sure. All new and old friends are welcomed to visit us at our factory.
Q: Do you have products in stock?
A: Sorry, most of our machines don't have stock as we always produce according to order. However, if during fairs months, maybe
have few samples back from fairs.
Q: How about your quality?
A: Ontinuous tests of each machine before leaving our factory.Every component and part are elaborately selected and assembled to
ensure minimum breakdown rate.
Q: Do you have professional engineers?
A: Yes. We have professional engineers.
Q: Can you provide customized machine?
A: Yes. We can provide customized machine per client's requests.
Q: What's your lead time / delivery time / date for delivery?
A: The delivery time or production time is about 15 to 30 days.
Q: What's the warranty of your products?
A:Warranty is 12 months after shipment.
Q: How about your after-sales service?
A: Most questions during operation can be solved with our help with pictures, videos and Instructions.