Q1. What’s the payment terms?Re: T/T, Credit Card, L/C at sight, Cash, etc.
Q2. How to ship the goods?Re: We usually ship by sea, can also ship by air, rail or express if required.
Q3. Do you provide installation service?Re: Yes, we can provide with video.
Q4. What’s the warranty?
Re: We provide 1 year warranty for equipment and pay-needed maintenance life-time.
Q5. How to operate the equipment?
Re: We will provide operation&installation manual for each.
Q6. Does the RAS system have requirement on water source?
Re: Not have, both seawater and freshwater are available.
Q7: Can we use concrete pond for system?
Re: Yes, it’s also ok.
Q8: The breeding water need to change everyday?
Re: No need, only fill 5% to 10% water is ok.
Q9. Is it suitable for beginners?
Re: Yes, many of customers are beginners, we specially designed a small system for beginners.