1. Where is your factory located? How can I visit here? Can your factory arrange transportation for me?
Our production base is located on the " sanitary ware production bases in China " Jiangmen city, Guangdong, China.
Welcome to your visit our factory, we can arrange our staff to pick you up from Guangzhou, Shenzhen airport, which will take about 2-3 hours’ drive distance from there.
2. What is your MOQ?
In usual we have stock for our regular model, the MOQ is 8-12 pcs depends on the carton loading, for the tailor-made order in usual 100 pcs to started.
3. How can I achieve the customization requirements I want?
We have an experienced R &D team with more than 13 years experiences, we can do customized products and solutions according to the requirements.
4. How can we get sample to check quality? And how many days?
Samples will be prepared in 3-7days. They could be sent by UPS, FedEx or DHL or other international express you would like.
5. If products have some quality problem, how would you deal with?
Our products are produced in strict quality control system and the defective rate will be less than 0.2%. for defective batch
products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.