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Product Description .
Item Name | industrial mesh belt fruit and vegetable dehydrator drying machine |
Steel Material | food-grade stainless steel, like SUS304,SUS316 |
Drying Material Feeding Speed | adjustable |
Drying Temperature | according to the specifically drying requirements |
Drying Accessory/Auxiliary Machines | some machines like feeding machine, discharging machine, collecting bin, air tube, industry fan, bag filter, hot air furnace, etc. |
Packing & Delivery
1. Our fruit and vegetable dehydrator machine, fruit and vegetable dryer drying machine should been cleanned first, then packaged with the transparent coating, next it will been shipped into the marine container with steel wire fixing.
2. If there is over-size drying machine, we will choose the flat rack container to shipping.
Our Service
Pre-service:
As a good and rich experience supplier, we should offer customer the best quality and best price of the machine. We do something as following:
(1). introduce the suitable product to the customer in detail
(2). answer the question raised by customer carefully
(3). make the suitabe project as the customer requirement
(4). make sure the machine is suitable for the material
Sale service:
In order to fulfill the contract smoothly, establish a good cooperative relationship, here's are several points what we must do.
(1). ensure product with high quality and pre-commissioning before delivery
(2). delivery on time
(3). provide full set of documents as customer’s requirements
After-sale service:
Provide considerate services to minimize customers’ worries.
(1). Assist customers to prepare for the first construction scheme.
(2). Install and debuging the drying equipment.
(3). Train the first-line operators.
(4). Exame the drying equipment.
(5). Take initiative to eliminate the troubles rapidly.
(6). Provide technical support.
(7). Establish long-term and friendly relationship with all my customers.
Service commitment:
We provide customers 12-months warranty to make sure the machine work well, and always keep certain inventory level of spare parts, which means the replacements can be sent to you timely. At the same time, we send every customer a preferential and reasonable quotation.
FAQ
Q: How can i visit your factory?
A: Our company is in Changzhou city, and it is very near Shanghai city. It takes about 1 hour to get to Changzhou. Or we can even visit you in Shanghai.
Q: Are you a factory or a trading company?
A: We are a manufacturer, and have been in the drying industry for more than ten years.
Q: What’s the MOQ of your products?
A: 1 set.
Q: How is the quality of your products?
A: Our products come with best quality, and passed CE certification. And exported to lots countries around the world, such as Australia, Malaysia, Korea, Brazil, Argentina, Russia, South Africa, etc. You can rest assured with the quality absolutely.
Q: What to do if the drying machine has a problem?
A: 24 hours timely response of mail and phone calls. If the parts broken belong to non-artificial factors within 12 months, we offer free replacement. If beyond 12 months, customers should bear the freight back and forth and accessories cost.
Q: What is your payment term?
A: Our usual payment term is T/T. 30% T/T in advance, another 70% T/T before shipment. Other ways can also be received after we discussion and agreement, like L/C.
Q: Does your price include freight?
A: The price we offer usuallly is FOB Shanghai price. If you request CIF, please give us your delivery port, and even can offer the EXW price (machine cost) for you.
Important Notice
Why choose us?
1. Rich drying equipment engineering industry experience
2. Guaranteed product quality
3. Competitive price
4. 24-hour online service
Order Notices:
In order to quote you the most suitable drying machine with the best price, we'd like to receive the following pieces of informations first:
1. Name, size & state of drying material
2. Primary moisture & Final moisture (%)
3. Max drying temperature (℃)
4. Finished products' capacity per hour (KG/H)
5. Heating source (like Natural gas, electricity, fuel oil or steam)
6. Electricity information in the using field (Voltage, Hertz, phase)
7. Steel material of drying machine
8. Other special drying requirements