Q: Do you provide installation and after-sales service?
A: There are our distributors and agents who can provide local service in some regions. Our technicians are available to be dispatched to assist installation of recycling systems.
Q: How long is your delivery time?
A: Most models are in stock unless customized-made. The lead time for shredder and crusher are 25 days. Recycling system is around 45-60 days depending on project scale.
Q: How long is the warranty?
A: Equipment or parts (excluding consumable parts ) manufactured by Seller which fail to function properly because of defects in material or workmanship, within one year from date of delivery date will be repaired or replaced by Seller.
Q: What is your payment term ?
A: 1. TT 30% advance and pay remaining balance before shipment.
2. LC at sign.
3. Western Union or Trade Assurance.
Q: How many years has Wiscon been established?
A: Wiscon was established in 2000, and we have a dynamic sales team and most of engineers have been working in this industry for over 14 years.